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Privacy Policy

Our Privacy Policy

Maintaining your privacy is really important to us. You entrust us with your information, and we take that responsibility seriously.

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices and so you should review this page periodically

Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us. 

The site owner can be contacted at the email address on the sites contact page

You can access our home page and browse certain areas of the site without disclosing your personal data save information collected by cookies that we may use (see below).


Who may Process Data

Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual) may be processed both by us and by other companies within our group. Each of the companies authorised to process your information as mentioned above will do so in accordance with this privacy policy. When you place an order via this website we will store your e-mail address along with any other information you may provide. When you use the services on the website, we may need to collect further information about you. This information may include, but is not limited to, details such as your name and address.

Purpose of Processing

We will use your information for the purpose of providing you with information about our services, articles and news, fulfilling orders placed by you, processing any other transactions authorised or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking product or customer research/development.

Disclosure of Information

In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.

People who email us or contact us via forms on our website

We use third party provider Google for our email services. Transport Layer Security (TLS) is used to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit. Link to Privacy Notice

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Cookies

We may send a small file to your computer when you visit our website. This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this website. We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. Save for the use of cookies, we do not automatically log data or collect data save for information you specifically provide to us. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.

Social media

In order to optimise our corporate presence, we maintain company pages on various social media platforms. We use these pages to inform prospective customers about our services and also to communicate with you via these channels.

We use these channels for the following purposes:

  • To provide information about our company and products
  • To conduct statistical evaluations to analyse and improve our products, services and business processes
  • To communicate with customers and prospective customers

Legal basis

The legal basis for this processing of your personal data is our legitimate interest in communicating with our customers and prospective customers, as well as analysing and improving our products, services and business processes. We also make direct contact with customers as part of our Social Media Support service; this processing is based on our contractual relationship customers or pre-contractual actions with prospective customers.

Further information about the social media platforms:

Facebook: Facebook Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Your general use of Facebook is your own responsibility. You can find Facebook’s privacy policy directly on our Facebook fan page.

You can edit your preferences and objections for personalised advertising from Facebook at any time in your Facebook settings.

YouTube: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. 

Further information about data protection and the personal data collected by Google/YouTube through integrated features can be found in the following privacy policy: 
https://www.google.com/policies/privacy/

You can opt out at:  https://adssettings.google.com/authenticated

LinkedIn: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. 
We also maintain a company profile on the networking platform LinkedIn. 

If you are a member, LinkedIn can assign any access of content and functions on our profile to your user own profile. For more information, please see LinkedIn Ireland’s privacy information at: https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy


Social media links

Links to social media platforms are integrated in such a way that data is not directly transmitted to the social media operator. Social media services are integrated on our website using links. Data is transferred only if you have clicked on the link.

Video content

YouTube 

We include videos on our website. The content of these videos is stored directly on the respective platforms and embedded on our site. If you access such a video, we communicate your IP address, the website you visited, and technical information such as your browser, operating system and basic device information. We have embedded the YouTube videos in “privacy enhanced mode” to protect your privacy.

Personal data is transferred only when you access a video. Only then will a server connection to YouTube is established and a corresponding cookie set, which is used to save your settings. By accessing the videos, you leave our area and enter the external platforms of YouTube which are beyond our control.

You will be informed of this fact again before you access a video. If you have an account with the video service provider, they may be able to identify you. You can avoid this by logging out of your account before playing a video.

Legal basis

The legal basis for the activation of these videos is your consent, which is connected to your consent to cookies (cookie page).

Provider of the YouTube platform

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Further information on data protection at Google/YouTube can be found here: https://www.google.com/policies/privacy/
You can opt out of all personalised advertising here: https://adssettings.google.com/authenticated
You can foind out more about how google uses information from sites or apps here:
https://policies.google.com/technologies/partner-sites 
You can find out more about how google will use your personal data here:
https://policies.google.com/privacy 

Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

Minors

Our Site is not intended for, and should not be used by, children under the age of 18. We do not knowingly collect personal data from children under 18.  We understand the importance of protecting children’s privacy, especially in an online environment.  We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us here: Contact us page

Copyright

All website design, text, graphics, the selection and arrangement thereof are owed by the company operating this site, or hosting this site, except where provided under the General Public License. ALL RIGHTS RESERVED.

Trademarks

All trademarks are the property of their respective owners and may be registered in certain parts of the world.

Disclaimer of Warranty and Liability

The following provisions may be curtailed or disallowed by the laws of certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such law.
We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information.
The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.
Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.
All warranties, express or implied, statutory or otherwise are hereby excluded.
Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.
We are not responsible for the direct or indirect consequences of you linking to any other website from this website.


These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of England.

Consent and enquiries

By continuing to use this site and accessing the information on this website, you signal acceptance of the terms and disclaimer set out above. If you do not accept any of these terms, leave this website now. If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data then please contact us via the contact form available on the Contact us page or alternatively write to:

Fire Stopping Shop
Units 1-3 Highway Point
239 Torrington Avenue
Coventry
West Midlands
CV4 9AP